Environmental Services Support Studio (ES3)

Our Environmental Services Support Studio (ES3) for healthcare is an innovative product based on cutting edge artificial intelligence technology, and advanced environmental services mature business models. This elevates any hospital to accomplish very high environmental services Excellency within a minimum time, cost, and effort. Besides, this cuts the cost of environmental services by 25 to 40 percent, increases dramatically the quality of services by several folds, plausibly minimizes HAI, and elevate any hospital to gain international reputation, and certifications.

Optimal Environmental Services Automation

Automation of Environmental Services using Business Process Management Technologies and Frameworks by promoting continuous improvement (Kaizen), and elevating the business into the pick of business process maturity models.

We have created Environment Services map that holistically implement all the business processes required by Environmental Services (ES) department. This is depicted by Figure I. Our ES3 technology explicitly implements, regulates, and manages these business, and operational processes.

Real-time dissemination and monitoring of tasks using intelligent hand held mobile technology that manages the work in progress efficiently, timely, and with high quality. This device can be used by any employee of the environmental services such as Housekeeper, Laundry, Supervisors, Waste Management Workers, Transporters, Environmental Services Management... etc..

Our Organizational Dynamics Map depicts the holistic health of the ES departments from 10 perspectives, i.e. Strategy, Business Processes, Risks, Quality, Ergonomics, Financial, Customer, Organizational Behavior, Organizational Knowledge, and Technology.

Financial Management based on optimal costing models such as Activity Based Costing (ABC), Utility Based Costing (UBC), Traditional Costing Models, and other any custom costing models.

Logistics Network Management based on the hybrid of operations research and artificial intelligence that manages real-time multi-echelon optimization.

Centralized Work In Progress (WIP) Management using centralized visual dashboards.

Task planning using cutting edge distributed multi-agent technology by using our innovative Intelligent Planning Network (IPN). IPN can also be used in Staff, resource, cost, and time planning. Besides the entire plan can be managed using project portfolio management module of the ES3.

Automatic Outsourcing Management & Service Level Agreement (SLA) Lifecycle Management

Automatic Real-time Risk Management based on rational agents for timely and quality risk mitigation, and eradication.

ES3 encompasses advanced Raw materials and Chemicals Management modules that enables the ES department to efficiently manage the inventory, chemical composition, concentration levels, compliance with infection control policies, compliance with EPA policies,... etc..

The system is equipped with advanced Spatial Manager that manages the spatial dimensions of the hospital, and the containment of each premises (e.g. Beds, carpet... etc.). This can be rendered in 3D and 360o panoramic views.

Efficient Eradication of HAI

Automatic Implementation of International ES Standards

Inbuilt International Standards for environmental services such as NHS, JCI, JCAHO, HIPA, OSHA, EPA, ISO Ergonomics, CDC... etc.. Any adopted national or international standard can be regulated automatically using real-time data from the operations.

Intelligent automated Cognitive, Physical and Organizational Ergonomics models for Environmental Services to handle behavioral anomalies, musculoskeletal Disorder... etc.. Our hand held devices provides rich information about the motion, distance travelled, posture changes as well as approximate calories burned by each worker or supervisor. Based on Effort, Energy, and derived spaghetti diagram, we optimize OSHA and ergonomics requirements.

Complete Interactive Environmental Services and Infection Control Knowledge economy engine that disseminates the knowledge to all ES staff. The system is equipped with Epistemic Game Engine that automatically trains the employees according to the adopted national and international standards.

Proactive Quality Management

Out of box implementation of Quality management based on Lean Six Sigma without the need to mobilize the entire ES department. This encompasses Intelligent Root Cause Tree, Pareto analysis, Box & Whiskers, 5S Analysis, 7 Wastes Analysis, DMAIC lifecycle manager, advanced statistical visualization,... Etc.

Intuitive and rigorous Customer Management modules that listens to the Voice of Customers, formulate Customer Perceived Values, and render it to the regulatory system for the formulation of the optimal customer centric reflection programs.

Rigorous Strategic Engineering model based on Operation Strategy Analysis Model (OSAM). Then, the entire operation is engineered, managed, and regulated using this model. Besides, any organizational Operational Excellency can be implemented using this operational model.

Behavioral management, and monitoring based on Organizational Behavior Map (OBM).

The system is equipped with a automatic real-time survey generator that is based on national and international metrics for measuring performance, safety, customer satisfaction, employee satisfaction, behavioral analysis, traits enumeration,... Etc.

ES3 is equipped with artificial hemostats that regulated the performance of the entire Environmental Services Activities.

ES3 is equipped cutting edge technology to manage the entire lifecycle of the equipments involved in Environmental Services, that include preventive maintenance, hygiene... etc..

The system encompasses advanced Forecasting Models, Simulation Models, statistical analysis, system dynamics models, stochastic mathematical epidemiology, computational microbiological simulation environment, and data mining models.

Cutting Edge Technology based on Artificial Intelligence

The entire system is based on Distributed Multi-Agents technology.

The system supports Multi Languages specially for the interaction with low wage workers such as Housekeepers, Laundry workers, waste management workers... Etc. Currently we support English, Arabic, Pilipino, Urdu, Tamil, Indonesian, and Swahili.

ES3 is equipped with Data Quality Regulator agents that assure the compliance to 16 Data quality Dimensions, and thereby eradicating the GIGO (Garbage In Garbage Out) anomalies.

The inbuilt Enterprise Service Bus enables the system to integrate with HIS or other systems to elicit or update any data such as Employee Attendance Information, Higher level Patient Status, Nurse information, patient discharge information, ... etc..

Automatic Implementation of International ES Standards

Inbuilt International Standards for environmental services such as NHS, JCI, JCAHO, HIPA, OSHA, EPA, ISO Ergonomics, CDC... etc.. Any adopted national or international standard can be regulated automatically using real-time data from the operations.

Intelligent automated Cognitive, Physical and Organizational Ergonomics models for Environmental Services to handle behavioral anomalies, musculoskeletal Disorder... etc.. Our hand held devices provides rich information about the motion, distance travelled, posture changes as well as approximate calories burned by each worker or supervisor. Based on Effort, Energy, and derived spaghetti diagram, we optimize OSHA and ergonomics requirements.

Complete Interactive Environmental Services and Infection Control Knowledge economy engine that disseminates the knowledge to all ES staff. The system is equipped with Epistemic Game Engine that automatically trains the employees according to the adopted national and international standards.

Inbuilt executable Business Process based on Environmental Service Map

Elevate the execution of Environmental Service based on plausible strategic models

Automatic Embedding Infection activities within Environmental Services Task

Optimal Coordination with other internal and external departments & entities

Environmental Services in context: Hospital Ergonomic Driven in context Environmental Services execution (Ex: Spatial Models, Rooms, Models, Etc.,)

Innovation Centric Services

Project Portfolio Management (PPM) based execution & Portfolio Driven Execution

Proactive Hospital Acquired Infection (HAI) prevention (Minimize and Eradicate HAI)

Managing Task Complexity & Multidisciplinary knowledge required with Artificial Intelligence (AI) based Agents

Implicit Alignment with Healthcare & Environmental Services standards such as CDC, JCI, OSHA, EPA, BCS, NHS, Etc.,

Implicit implementation of Complex Quality Programs based on Six Sigma, Lean or Lean Six Sigma

Regulation the Environmental Service operation using Rigorous Automated Governance that is managed by cutting edge Command & Control Modules and Automated Environmental Service Maturity Models

Inbuilt Environmental Services models such as House Keeping, Hazardous Material Management, Environment Public Health, Laundry Management, Horticulture Management, ES Support Services

Automated Enterprise Risk Management Modules

Environmental Service Knowledge Base – Epistemic Game driven real time training & closed loop organizational learning, Microbial Knowledge and Metabolic Pathways

Regulated Outsourcing Management

Real-time dissemination and monitoring of tasks using intelligent hand held mobile technology that manages the work in progress efficiently, timely, and with high quality. This device can be used by any employee of the environmental services such as Housekeeper, Laundry, Supervisors, Hazardous Material, Horticulture, Public health, Environmental Services Management...etc.

Our Organizational Dynamics Map depicts the holistic health of the ES departments from 10 perspectives, i.e. Strategy, Business Processes, Risks, Quality, Ergonomics, Financial, Customer, Organizational Behavior, Organizational Knowledge, and Technology.

Financial Management based on optimal costing models such as Activity Based Costing (ABC), Utility Based Costing (UBC), Traditional Costing Models, and other any custom costing models.

Logistics Network Management based on the hybrid of operations research and artificial intelligence that manages real-time multi-echelon optimization.

Centralized Work In Progress (WIP) Management using centralized visual dashboards.

Task planning using cutting edge distributed multi-agent technology by using our innovative Intelligent Planning Network (IPN). IPN can also be used in Staff, resource cost and time planning. Besides the entire plan can be managed using project portfolio management module of the ES3

Automatic Outsourcing Management & Service Level Agreement (SLA) Lifecycle Management.

Automatic Real-time Risk Management based on rational agents for timely and quality risk mitigation, and eradication.

ES3 encompasses advanced Raw materials and Chemicals Management modules that enables the ES department to efficiently manage the inventory, chemical composition, concentration levels, compliance with infection control policies, compliance with EPA policies,...etc.

The system is equipped with advanced Spatial Manager that manages the spatial dimensions of the hospital, and the containment of each premises (e.g. Beds, carpet … etc). This can be rendered in 3D and 360o panoramic views.

Minimizing Cost, and Risk

Maximizing Quality of Services (QoS), and achieving Highest Organizational Excellence

Automatic Implementation of ES Operational Models tailored from 23 Standards including JCI

Automatic Planning using Artificial Intelligence, Operations Research, and Project Management

Ready to implement Major 87 Processes and 365 Minor Processes

Common Reference and Measurement Framework based on ES Maturity Models

Automation of Environmental Services using Portfolio Management Techniques

Enable Managers and Supervisors to Monitor, and Manage all the WIP Using Dashboards.

Enable the Timely and Accurate of Information entry and processing about Work In Progress.

Equipped with Reporting and Statistical tools that enable to analyze Quality-compliance, irregularity, anomaly, Solution-Spectrum ... etc.

Minimize CAPEX and OPEX for the implementation of robust ES